Step 1: Each household will receive a postcard in the mail with a unique user ID to access the census website. At this time, households can fill out the census questionnaire by telephone or online without the unique user ID. If there’s a discrepancy with identifiable information (i.e.: the address), census staff may call to verify.
Step 2: On March 12, 2020, the head of the household will be able to fill out the census questionnaire by telephone or online. Households do not need to wait until April 1, 2020 to self-respond.
Step 3: On the census website, households will be asked to enter their unique user ID, which will trigger the site to generate a unique pin that will allow individuals to log back in if they need additional sessions to fully answer the questionnaire.
Step 4: If households have not completed the census questionnaire by May 2020, the Census Bureau will begin contacting individuals. By the fourth mailing, households who haven’t responded will receive a paper form.